Multifaceted Turnaround at the Fairfield Inn, Orlando Airport
- Multifaceted turnaround at conveniently located property just outside the nation’s 10th busiest airport. Property was in need of extensive renovations, an improved guest service experience, and a revamped sales strategy. Acquired in 2015 for $11.5M.
- Completed a $2.1M transformative renovation implementing Marriott’s newest design concepts.
- Executed operational overhaul that drove guest service scores from the bottom quartile in the brand to the top quartile.
- Physical renovations, improved service, and re-deployed sales team helped contribute to 34% revenue growth during the holding period. The Fairfield Inn Orlando Airport received the Excellence Award in 2017.